State Farm® Insurance Agent Ken Caparoni
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Beatriz Beserra
August 13, 2024
"Be careful when you pick this Statefarm. I have had an account with them for 6 months, I’ve had my billed changed for at least 4 of those months and not for the better. It’s upsetting being told you’ll pay one thing and your payment be increased with no notice! When speaking with them about these issues all you get is we are unable to help or worse they do not want to help. They also don’t tell you that insurance doesn’t cover you right away so now I am stuck with this plan or I don’t have coverage for the next 15 days. This is very upsetting."
"Dear Beatriz, thank you for taking the time to share your feedback with us. I'm sorry to hear about your experience. We pride ourselves on our customer service and our attention to detail with every client. I will personally reach out to you to handle this directly and we look forward to providing you with a better experience in the future. – Ken, Agent"
Haley Desenberg
June 6, 2024
"Javier responded to my inquiry promptly, answered all of my questions, and worked hard to get me the best deal. I ended up with a great rate. Highly recommend!"
"Thank you for the amazing review! Glad to hear that Javier was so helpful. We appreciate your recommendation and look forward to serving you again in the future."
Joanna Chairez
June 6, 2024
"Javier was very helpful and professional. He helped me with the life insurance and other questions I had with my car insurance. Highly recommend him. Thanks Javier you’re the best!"
"Thank you so much for taking the time to leave us such a great review! Javier and our team look forward to assisting you in the future."
Monica Castillo
June 6, 2024
"Javier Lopez helped my family obtain new auto insurance for all six vehicles. Javier was extremely professional, knowledgeable, and patient throughout the whole process. He made obtaining a new auto insurance stress free! Thank you Javier!"
"Thank you for sharing your wonderful experience with Javier Lopez at our State Farm agency! We're thrilled to hear that he provided exceptional service, demonstrating professionalism, knowledge, and patience to make obtaining new auto insurance stress-free. We appreciate you choosing us for your insurance needs."
Julia Meadows
June 5, 2024
"We are extremely fortunate to have had State Farm as our insurance company, and Ken Caparoni as our agent, for many years now. Ken and his team have taken care of our insurance needs promptly and with courtesy, professionalism and attention to detail at every turn. Specifically, Shilo Geair of Ken's office went above and beyond in providing excellent customer service recently in dealing with a very complex and challenging situation in which our vehicle was stolen and totalled in an accident out of state. Shilo was always immediately available by phone and took the time to go the extra mile in contacting and following up with the adjustor and others in this case on our behalf. The situation was very stressful to us on a personal level, and Shilo handled everything for us with remarkable style and grace, addressing our concerns and ushering the case to a timely and successful conclusion. We cannot speak highly enough about the personal attention to our insurance needs that we receive from Ken Caparoni's office and recommend their services highly. Ten stars!"
"Thank you so much for your incredible review. We are thrilled to hear about the outstanding service you received from Shilo Geair and he is dedicated to providing exceptional customer service. Your high recommendation of Ken Caparoni's agency for your insurance needs is greatly appreciated."
Hong Lu
June 3, 2024
"Shilo was very responsive and processed my car insurance change from Honda CRV to Tesla without any delay."
"Thank you for the wonderful review, Hong! Shilo is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Mark Batavia
May 31, 2024
"I contacted Javier regarding an auto insurance quote. I found him to be professional and comprehensive in preparing the quote. He included my preferences, explained the coverages, and reviewed State Farm advantages such as the Loyalty Program of which I was unaware. I feel confident that the policy prepared for me represents the best service and representation that is readily available, and would endorse both Javier and this State Farm office as an excellent choice."
"Thank you Mark for your awesome review. We are glad to hear that Javier provided professional and comprehensive service, addressing your preferences and explaining the coverages in detail. We are confident that the policy prepared for you will provide excellent service."
Peter Renders
May 21, 2024
"Always responsive."
"Thanks Peter, we appreciate your positive review. We are committed to providing prompt and efficient customer service."
Matt Hantgin
May 20, 2024
"Had to add an another vehicle to my policy today so I called in and spoke with Shilo. As always everyone is always very helpful and accommodating. I gave Shilo the information, he sent me the quote, I approved it and got it added without any hassle. It’s always good to know that I can call and know that I will be taken care of. It was done in no time at all and without having me doing any extra running around. Thank you guys!"
"Thank you, Matt, for choosing our company to add an additional vehicle to your policy. We are delighted to hear that Shilo provided you with excellent service, and that our team was helpful and accommodating throughout the process. We understand the value of efficiency and convenience, and we are thrilled to know that we were able to add the vehicle to your policy hassle-free. We appreciate your trust in us and look forward to continuing to provide you with exceptional service in the future."
Shirley Palmer
May 20, 2024
"Called and talked to Shilo with a question on my flood insurance. Said he would take care of it, and within five minutes of when I hung up from him I went to check my email and there was an email from him, confirming that he had already faxed and emailed the information necessary to my flood insurance carrier. I’m very happy with my State Farm agency."
"Thank you, Shirley, for your glowing review of our State Farm agency. We are delighted to hear that Shilo provided you with such prompt and efficient service regarding your flood insurance question. We appreciate your kind words and look forward to continuing to provide you with exceptional service in the future."
Mario Ortiz
May 13, 2024
"I've been with State Farm Ken Caparoni for over 10 Years and have never had a problem. They are always willing to help and explain things very well."
"Thank you, Mario, for your great review and continued trust in State Farm Ken Caparoni. We strive to consistently provide exceptional service and clear explanations to ensure our clients have a seamless and informed experience."
Toni Najera
April 24, 2024
"Javier was so helpful today on helping me switch accounts and explained everything to me were I was satisfied with his work and there service. Thanks man I recommend them to everyone. Gracias Javier!!!"
"Thank you for your kind words! We're glad Javier could help you switch accounts and explain everything satisfactorily. Your recommendation means a lot to us!"
Claire Henriksen
April 1, 2024
"I’ve been happy in general with my experience insured under State Farm, but the folks at Ken Caparoni’s office have been particularly helpful. They even connected me with a new office when I moved out of state. Shilo was especially helpful in that process."
"Thank you, Claire, for your wonderful 5-star review! Your appreciation means the world to Shilo and the team, and we are grateful for the opportunity to serve you."
Frances Romero
March 16, 2024
"I was with another agent for about 30 years. The agent retired and after a few false starts I tried Ken Caparoni's agentry. They are nothing but 5 star. Very helpful, cheerful and throw. They get the job done! I have been with them for about 3 years now."
"Frances, we are thrilled to receive your amazing review! We are honored to have served you for the past 3 years and look forward to continuing to provide you with the highest level of service for another 30 years!"
Brennan Mitchell
March 15, 2024
"I called in with some questions for life insurance for my kids and Shiloh was able to help find the right policy for us he was very helpful and professional."
"We truly appreciate your feedback and are thrilled to hear that Shilo was able to assist you in finding the perfect policy for your kids. We strive to provide exceptional and professional service to all our customers, and it's always rewarding to hear when we succeed."
Matt Turner
March 14, 2024
"Got quotes very fast, very knowledgeable, thanks Shilo"
"We're delighted to hear that Shilo was able to provide you with fast quotes and expert knowledge. We greatly appreciate your kind words and are here to assist you anytime you need further assistance."
Marco Rosas
March 14, 2024
"Compre la covertura para 4 carros con javier y muy buena persona y profecionalmente me alludo con mis dudas y preguntas . Grasias javier"
"¡Muchas gracias por tomarse el tiempo de escribir una reseña tan positiva! Realmente apreciamos sus amables palabras y estamos encantados de escuchar su experiencia con Javier."
Caleb Roney
March 14, 2024
"I came in with some questions on life insurance while i was on vacation. Shilo was able to walk me through the differences and benefits to each options. He made it very easy to understand and helped to find an agent in my home state who could put the policy together for me."
"We are grateful for your 5-star review and for choosing our service even while you were on vacation. Shilo really does go above and beyond to help others. "
Nolberto galeano
March 14, 2024
"exelent customer feom my agent Javier Lopez, he is very professional in all the ways"
"Hello Nolberto thank you for your positive review! We will make sure to pass along your appreciation to Javier for his outstanding service. Your feedback motivates us to continue delivering top-notch assistance and support to all our customers."
Oscar Escobar
March 4, 2024
"Gracias Javier eres un agente demaciado amable. Gracias por toda la alluda y la información brindada. !!Se los recomiendo !!"
"¡Gracias por tus amables palabras Oscar! Estamos encantados de poder ayudarte y proporcionarte la información que necesitaste!"
Margaret Peterson
February 29, 2024
"Thanks to Ken and his staff for quick service today . Still exceptional service for my commercial policy even after 19 yrs !!"
"Your kind words mean a lot to us. We greatly appreciate your loyalty and trust in our services over the past 19 years. Providing exceptional service to our valued customers like yourself is always our top priority. Thank you for your support and for choosing us."
Karina A Ruiz
February 15, 2024
"Mi experiencia con State farm ha Sido exelente,Javier Lopez un excelente vendedor muy amable en todo momento 👏🏻"
"Saludos, muchas gracias por su excellente calificacion, apreciamos mucho su negocio y nos da gusto que Javier le haiga proveido buen servicio y que la trato bien, esperamos poder trabajar con usted por mucho tiempo!"
Ana Garcia
February 3, 2024
"I want to Thank Javier López for being very helpful and answering all my questions. I’m very pleased with all his help with my new policy."
"Hello Ana! We are glad Javier was able to help with your insurance needs and are looking forward to working with you! "
Ramiro Portillo
January 24, 2024
"Javier has helped me on a insurance coat good attitude friendly and professional keep it up"
"Thank you for sharing your positive experience with Javier! It's great to hear that he was helpful when assisting you with your insurance quote."
Janeen Stalnaker
January 10, 2024
"Javier was extremely helpful and responsive! I appreciate everyone at State Farm!"
"Thank you for your kind words! We're glad Javier was helpful and provided a positive experience with our office!"