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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rita H.

November 7, 2025

5  out of  5
rating by Rita H.
"I experienced a highly complex insurance claim due to a unique event, and the unwavering support by Ken throughout the lengthy resolution process was exceptional. Ken and his team demonstrated remarkable responsiveness and professionalism, their unwavering support and guidance through every step was truly invaluable. I highly recommend Ken Caparoni for your insurance needs."
We responded:
"Rita, thank you for your updated review. We were so relived and happy that you were ok. That is what matters most to us. This was a complex one and I appreciated your patience as we worked through it, and I was glad to be there for you every step of the way. Compliments like this are so special and mean a lot to me and the team. We appreciate you!"
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Jeremy Cato

August 5, 2025

5  out of  5
rating by Jeremy Cato
"Ken and the team are awesome. Clarissa most recently helped me add a newly acquired classic car, and it was done in a matter of minutes. I only have good things to say regarding the years I've been with State Farm."
We responded:
"Thank you for your great review! We're delighted to hear that Clarissa, was able to assist you with your classic car. We truly appreciate your loyalty and we here for you anytime. Enjoy your new ride!"
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Ann Kvittum

June 16, 2025

5  out of  5
rating by Ann Kvittum
"I've been w Ken's agency for several years. They promptly answer questions and respond to my messages. They go through great depths to find answers. I appreciate having a real and knowledgeable person to speak w regarding my account."
We responded:
"Thank you, Ann, for your great review! We’re delighted to hear that you’ve been satisfied with our service over the years. We look forward to continuing to assist you!"
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Veronikah Arteta

June 12, 2025

5  out of  5
rating by Veronikah Arteta
"Always prompt to answer any questions. I'm very satisfied as a customer and they treat you like family as well. Thank you."
We responded:
"Thank you for your fantastic review! We’re delighted to know that you feel like part of our family. Your satisfaction is our top priority. - Ken"
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Jerry Mendelsohn

June 2, 2025

5  out of  5
rating by Jerry Mendelsohn
"Great, courteous and professional agents, particularly Shilo Geair. Always helpful and great with explanations."
We responded:
"Thank you so much for your great review! We're thrilled to hear that you had a positive experience with our team, especially with Shilo. We appreciate your support and look forward to assisting you again in the future!"
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Margaret Gray

May 16, 2025

5  out of  5
rating by Margaret Gray
"Clairbel Valdez was friendly, knowledgeable & very helpful!!! I highly recommend Ken Caparoni. He is wonderful & so are all of his employees......all of the time!!!"
We responded:
"Thank you so much for the kind review & shout out for Claribel! We appreciate you, Margaret!"
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Blanca Gomez

March 28, 2025

5  out of  5
rating by Blanca Gomez
"I forgot how many years i been with ken insurance most be more than 10yrs.. But i so thankful to have them in my life. Becuse all the personal are really helpful and caring. Always there to answer questions, oh and most importantant theyre understandable ."
We responded:
"Thank you so much for your kind words and for being a valued member of our State Farm family for over a decade! We truly appreciate your loyalty and are thrilled to hear that our team has been able to provide you with the support and understanding you deserve. We look forward to many more years of serving you!"
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Christian Lorenz

February 10, 2025

5  out of  5
rating by Christian Lorenz
"Just an update. What follows holds just as true today as it did five years ago when I first wrote my review. Ken and his team always do an excellent job. Thorough, consistent, always professional. Special thanks to Amanda and Shilo for all their help recently. I've been with State Farm for many years, using several agents over that time. While I've been satisfied with the service and coverage each agent has provided, Ken and his assistant Amanda have proven to be exceptional. . . Always professional, always helpful. Give this hard-working office the opportunity to earn your business. You'll be happy you did. Thanks guys!"
We responded:
"Thank you so much for your kind words and wonderful update! We truly appreciate your continued trust in our team over the years. It’s means a lot to us to hear that you’ve had such positive experiences with Amanda and Shilo, as well as the rest of our office. We strive to provide exceptional service and support to all our clients. That is our greatest compliment when you recommend us to others, and we look forward to serving you for many more years to come!"
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Valarie Vasquez Paull

January 15, 2025

5  out of  5
rating by Valarie Vasquez Paull
"Ken and his team are absolutely incredible and the best agency I've ever worked with! They provide top-notch service for all of our policy needs, and they do it with detailed care, friendliness, and efficiency. We are customers for life."
We responded:
"Thank you, Valarie, so much for your amazing review! We are truly humbled by your kind words and thrilled to hear that you feel our service is top-notch. We strive to provide not just policies, but peace of mind, and your satisfaction is our greatest reward. We appreciate you being part of our State Farm agency."
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Ismael Paz

December 14, 2024

5  out of  5
rating by Ismael Paz
"Javier was very kind and attentive to our needs. We are satisfied with his help. I recommend 100%."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Javier provided you with excellent service and met your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Rosita 15

December 10, 2024

5  out of  5
rating by Rosita 15
"I always have a great experience when it’s time to do my monthly payments. Claribel is always friendly and super helpful!!!!"
We responded:
"Our State Farm office is honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Marisol Rodríguez De Urías

December 4, 2024

5  out of  5
rating by Marisol Rodríguez De Urías
"Quiero agradecer a Amanda Chairez por siempre contestar a todas mis preguntas de una manera muy amable y tener toda la paciencia de explícarme todo con claridad sobre mi póliza y ayudarme a resolver todos mis problemas. Estamos muy agradecidos que desde un inicio que empezamos en State Farm Insurance sea ella nuestra asesora y cuando no está disponible dejo un mensaje y me regresa la llamada a la brevedad.."
We responded:
"En nuestra oficina de State Farm, nos esforzamos por ofrecer un servicio excepcional, y es gratificante saber que Amanda ha tenido un impacto positivo en su experiencia con nosotros. Estamos contentos de tenerla en nuestro equipo. "
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crystal romero

December 3, 2024

5  out of  5
rating by crystal romero
"Had an overall great experience! Claribel was super helpful and friendly!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Claribel made a positive impact during your visit. We appreciate your feedback and look forward to being there when you need us!"
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shannon molina

November 26, 2024

5  out of  5
rating by shannon molina
"Best insurance experience was kinda traumatized from bad insurance but they are awesome at this office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Mathias Curbelo

November 26, 2024

5  out of  5
rating by Mathias Curbelo
"Got a quote withing minutes of calling Javier. Quick and knowledgeable. I work in the car business. I would highly recommend Javier and State farm to people who are in need for insurance."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Javier. Our team takes pride in providing quick and knowledgeable service. Your recommendation means a lot to us, especially coming from someone in the car business. If you or anyone you know needs assistance in the future, don’t hesitate to reach out. We’re here to help!"
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Magnolia hernandez

November 21, 2024

5  out of  5
rating by Magnolia hernandez
"Excellent experience, the lady at the front was super helpful and took my payment with no issues. Thanks Ms. Claribel, you rock! See you next month."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience and that Claribel provided you with such great service. We’ll be sure to pass on your kind words to her! We look forward to seeing you next month!"
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Francisco Miramontes

November 21, 2024

5  out of  5
rating by Francisco Miramontes
"Estoy muy contento de haber conseguido una nueva aseguranza con State Farm. Estoy muy satisfecho con todo sus servicios. Tuve muy buena experiencia con Javier López, hizo un trabajo muy profesional y es una persona muy amable. Muchas gracias por toda la ayuda."
We responded:
"Muchas gracias por tomarte el tiempo de compartir tu experiencia tan positiva. Nos alegra saber que estás satisfecho con tu nueva aseguradora y que Javier López te brindó un servicio profesional y amable. Nuestro objetivo es siempre ofrecer la mejor atención a nuestros clientes, y es gratificante saber que lo hemos logrado contigo. Si necesitas cualquier otra cosa en el futuro, no dudes en contactarnos."
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Anthony Lopez

November 20, 2024

5  out of  5
rating by Anthony Lopez
"My agent, Javier Lopez, has been the best ever!! Providing quality services and excellent rates. Assisted me with my inquiries and was promptly. Highly recommend to anybody!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Javier provided you with such exceptional service and support. Your recommendation means a lot to us, and we’re glad to have you as part of our community."
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Phillip Hernandez

November 20, 2024

5  out of  5
rating by Phillip Hernandez
"I appreciate the service I received by Claribel.She went above and beyond with my insurance needs.I couldn’t thank her enough.She deserves a promotion! I seen plenty of insurance offices but this State Farm agency is off the charts! They won me over! I’ll be recommending them to everyone!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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katie william

November 14, 2024

5  out of  5
rating by katie william
"This is the greatest State Farm Agent in the United States. I have been driving since I was 15 and my parents, sibilings and grandparents have always been with State Farm who have served my family very well for years. But Ken Caparoni is a cut above! He is a class act! Out of all the SF agents I have had in the past, Ken outshines them all! A consummate 100% professional! And his office staff has been very kind, patient and helpful!"
We responded:
"Thank you so much for your incredible 5-star review! We're thrilled to hear that we have made such a positive impact on your experience with State Farm. Your family's long-standing trust in us means the world, and we’re committed to continuing to provide you with the exceptional service you deserve!"
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Max Graves

October 29, 2024

5  out of  5
rating by Max Graves
"Very professional and outstanding customer service!"
We responded:
"Thank you so much for your great feedback! We're glad to know you experienced our commitment to professionalism and exceptional customer service!"
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Jose Gaspar Martinez Barraza

October 25, 2024

5  out of  5
rating by Jose Gaspar Martinez Barraza
"Thank you for attending me well"
We responded:
"Jose, thank you for your kind words! Your support means a lot to us, and we're here for all your insurance needs whenever you need us."
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Douglas Knowles

October 24, 2024

5  out of  5
rating by Douglas Knowles
"Have nothing but positive things to say about Ken and his office staff. Always helpful and pleasant to speak with. Their service is second to none. I couldn't be happier. Thank you for all that you do for me."
We responded:
"Douglas, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Doug Hagen

October 15, 2024

5  out of  5
rating by Doug Hagen
"Shilo was a great help to me. He filled out all paperwork, then on review told me I likely didn't need medigap insurance at this time. I checked with Medicare. Shilo saved me hundreds of $ a month. That's service! State Farm can have all of my insurance business."
We responded:
"Thank you for your great review! We're thrilled to hear that Shilo was able to assist you and help you save on your insurance needs. Providing excellent service and putting our clients' best interests first is our top priority. We appreciate your trust in our agency and look forward to serving you with all your insurance needs in the future!"
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Haley Desenberg

June 6, 2024

5  out of  5
rating by Haley Desenberg
"Javier responded to my inquiry promptly, answered all of my questions, and worked hard to get me the best deal. I ended up with a great rate. Highly recommend!"
We responded:
"Thank you for the amazing review! Glad to hear that Javier was so helpful. We appreciate your recommendation and look forward to serving you again in the future."